8gpm Privacy Policy
This policy clearly explains how we collect, protect, and manage your personal information.
Last Updated: 30 October 2026
8gpm's Privacy Policy explains how we handle the personal information of players who use our website 8gpm.wine and related services. Please read and understand this policy before continuing to use our services.
By creating an account or accessing 8gpm's website, you are considered to have accepted the data handling practices described in this policy. If you do not agree with this policy, please refrain from using our services.
Information We Collect
8gpm collects information in the following categories to provide services and ensure player security.
1.1 Information You Provide Directly
- Name and date of birth — to verify that the player is 21 years of age or older
- Email address — for account creation and communication
- Phone number — for payment verification via KBZPay, Wave Money, AYA Pay, and CB Pay
- Deposit and withdrawal records — to record financial transactions
- Gaming history — to improve our services and support responsible gaming
1.2 Automatically Collected Information
- IP address and browser type
- Time and duration of website visits
- Screen resolution and device type
- Data from cookies and session tracking technologies
- Games browsed by the player and session duration
1.3 Information Received from Third Parties
We receive only transaction-related information from payment service providers (KBZPay, Wave Money, AYA Pay, CB Pay). This data is used solely for financial verification and fraud prevention.
How We Use Your Information
8gpm uses players' personal information only for the following purposes.
- Account Management: To create, access, and verify player accounts
- Bonuses and Promotions: To offer suitable reward deals based on the player's level
- Financial Operations: To process deposits and withdrawals, and to prevent financial fraud
- Customer Service: To provide customer support via 24/7 Live Chat and email
- Responsible Gaming: To monitor players' gaming behaviour and provide assistance when needed
- Legal Compliance: To ensure compliance with applicable laws and regulations
- Service Improvement: To conduct analysis that helps improve the gaming experience
- Security: To protect players' accounts and funds
We never use players' personal data for any purpose not stated in this policy.
Data Sharing and Disclosure
8gpm does not sell or rent players' personal data to third parties. We share data only under the following conditions.
3.1 Sharing with Service Providers
Payment gateways (KBZPay, Wave Money, AYA Pay, CB Pay), game providers, and technical service providers are our business partners. When we share data with them, it is limited to what is necessary under the data processing agreements we have in place.
3.2 Legal Requirements
We are obliged to disclose data when formally requested by law enforcement authorities or when required by law. In such cases, disclosure is made only to the extent necessary for legal compliance and without unnecessary impact on the player.
3.3 Business Changes
If 8gpm undergoes a merger, sale, or change of ownership, players' data may form part of that business transition. Should such a change occur, we will notify players in advance.
Cookies and Tracking Technologies
The 8gpm website uses cookies to improve the player experience and to enhance website functionality.
4.1 Types of Cookies
- Essential Cookies: Required for account login, security, and core website functionality
- Preference Cookies: Save language settings and player preferences
- Performance Cookies: Analyse website usage and help us improve the site
4.2 Managing Cookies
Players can disable cookies through their browser settings. However, disabling essential cookies may affect certain website functions and degrade the player experience.
Data Security Measures
8gpm has put in place technical and operational measures to protect players' personal data.
- SSL Encryption: All data transfers are protected with SSL (Secure Socket Layer) encryption
- Data Protection: Personal data is stored on secure servers and cannot be accessed without authorisation
- Access Control: Staff access to data is restricted based on their role and responsibilities
- Regular Audits: Our security systems are regularly reviewed to guard against cyber threats
- Two-Factor Authentication: Two-factor authentication is supported to prevent unauthorised access to player accounts
While we treat security as our top priority, we are transparent that no digital system can be 100% secure. Players also have a responsibility to protect their own accounts.
Data Retention Period
8gpm retains players' personal data only for as long as needed to fulfil the purposes set out in this policy and to meet legal requirements.
- Active Account Data: Retained for as long as the player's account remains open
- Financial Records: Retained for a set period after the transaction is completed, in line with financial regulatory requirements
- Closed Account Data: After a player's account is closed, data is retained for a defined period based on legal and business requirements, then deleted
If you request deletion of your data, we will action it within the period required to meet legal obligations.
Player Rights
8gpm respects players' personal data rights and supports the following rights.
- Right to Access: You can request what personal data we hold about you
- Right to Rectification: You can request correction of inaccurate or incomplete personal data
- Right to Erasure: You can request deletion of your personal data — however, this will only be carried out once legal requirements have been met
- Right to Restriction: You can request that certain data processing be restricted
- Right to Opt Out: You can unsubscribe from communications (newsletters and promotional messages)
- Right to Data Portability: You can request that your personal data be provided in a portable format
To exercise any of these rights, contact our customer support team at [email protected] or reach us via 24/7 Live Chat.
Players Under 21
8gpm services are available to players aged 21 and above only. We do not knowingly collect personal data from individuals under 21.
If we become aware that a person under 21 has created an account on our website, we will immediately close that account and delete the data. If you know that data belonging to a person under 21 is held by us, please notify us at [email protected].
Policy Updates
8gpm may update this Privacy Policy from time to time. When we update the policy, the "Last Updated" date on this page will be changed accordingly.
If significant changes occur, we will notify players in advance via the email registered to their account or by posting an announcement on the website.
Continued use of our website after a policy change will be taken as acceptance of the updated policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, you can reach 8gpm's support team through the following channels.
- 24/7 Live Chat: Live chat directly on the website (Myanmar language)
- Email: [email protected]
Our support team will respond to related enquiries as quickly as possible.
What You Should Know About Data Protection
The most frequently asked questions from players about personal data protection