Responsible Gaming —
Play safe and play smart
At 8gpm, our priority is the health and safety of our players. We believe gaming should be a source of fun, not a source of income.
8gpm's Commitment to Accountability
8gpm is committed to protecting players in Myanmar. One of the core principles we built this platform around is that every player should be able to enjoy both fun and safety at the same time. Gaming should be a digital pastime, not a source of added pressure in daily life.
You can use the tools and guidance we provide to manage your gaming, set financial limits, and take a break when needed. This page covers the full range of warning signs to watch for, ways to check yourself, and the self-protection tools we offer.
Any player can contact 8gpm's customer support team in Burmese, 24/7, for advice.
Tools for Player Self-Control
Deposit Limit
You can set a maximum deposit amount in advance — daily, weekly, or monthly — so your spending stays within the budget you decide on.
Session Time Limit
You can limit your daily play time in minutes, so gaming stays balanced without eating up your time.
Self-Exclusion
If you feel you cannot control yourself, you can temporarily close your account or exclude yourself from relevant services for a set period.
Cool-Off
If recent play has left you too worn out to make clear decisions, you can take a voluntary break of 24 hours, 7 days, or 30 days.
Gaming History
You can check your gaming history and deposit/withdrawal figures at any time to understand your own playing patterns.
24/7 Burmese Language Support
For any gaming concerns, you can reach our Myanmar-language Live Chat support. [email protected]
Minimum age to play at 8gpm — 21+ only
Age restriction — 21 and above
To play at 8gpm, players must be at least 21 years old. This restriction is in place to protect minors, and we enforce it strictly.
If you suspect a family member is getting around this restriction, you can report it to our Live Chat immediately. Protecting children and young people is the responsibility of every one of our staff.
Parents can install parental control apps on their computer or mobile phone to prevent children from accessing the site.
Signs that gambling may be becoming a problem
If any of the following sounds familiar, don't be afraid to speak up and get help.
Questions you can use to check yourself
Go through the questions below and answer them honestly. If you find yourself answering "yes", we encourage you to contact our support team.
Financial impact
Have you ever found yourself spending more than you can afford because of gambling losses?
Time impact
Have you ever tried to stop while playing but kept going anyway, more than once?
Relationship impact
Has gambling ever caused serious arguments with family or friends?
Mental health impact
Have you ever had trouble sleeping or felt increased stress after gambling?
Details of the protection tools we offer
Deposit Limit
You can set a daily / weekly / monthly deposit limit in your account settings. Reducing your limit takes effect immediately; increasing it will go through a 24-hour review period — so you can count on it.
Session Time Limit
You can set how long each gaming session will last. When the limit is reached, you will receive a notification and can clearly choose whether to continue or stop.
Cool-Off Period
You can take a temporary break from gambling by choosing a cool-off period of 24 hours, 48 hours, 7 days, or 30 days. During this time, you will not be able to deposit or access the games.
Self-Exclusion
If you need longer-term protection, you can self-exclude for 3 months, 6 months, or 1 year. During this period, you will not be able to access or play on the platform. Contact us via Live Chat to use this tool.
Activity History
You can review your gaming history and clearly see your deposit and withdrawal amounts, playing patterns, and losses. This record is useful for understanding and reflecting on your gambling behaviour.
Reality Checks
You can set break intervals during play and receive reminders about your play time and patterns. These reminders are a good moment to reflect on your gaming habits.
Help & Support
If you have any concerns about your gambling, feel free to reach out to us first before talking to others. We prioritize every player's wellbeing on our fair and secure platform.
How to Contact 8gpm Support
Our customer support team is available 24/7 in Myanmar language. Whether you want to set limits, request self-exclusion, or need help with any issue, our support channels are always open and ready to listen.